Refund & Sandbox Evaluation Policy

1. Strict No-Refund Policy

Because our software packages contain digital assets, full source code repositories, database structures, and companion platform ports that are immediately accessible and downloadable upon purchase validation, **all sales are final**. We do not offer refunds, exchanges, or transaction cancellations under any circumstances once the access token or codebase is generated.

2. 14-Day Staging & Sandbox Evaluation

To ensure our software packages meet your expectations and align with your target systems before you place an order, we offer a **14-day free staging/sandbox build evaluation**.

• Sandbox App Build: Upon request, we will provide a pre-compiled sandbox evaluation build of the Android application client (.apk) so you can test performance, decoder compatibility, and layout scaling.
• Staging Dashboard: We can provide access to a mock staging environment of the database and API dashboard to let you explore backend structures and administration tools.
• How to Request: Simply submit a request to our developer solutions desk at [email protected] to receive your staging build and test tokens.

We strongly advise all clients to utilize this 14-day testing period to verify all platform behaviors and system compatibility before making a transaction, as code purchases cannot be refunded.

3. Transaction Protection & Gateway Compliance

This policy is strictly enforced to protect our developer intellectual property and maintain compliance with Stripe and PayPal transaction safety regulations.

• By completing your transaction, you explicitly acknowledge the digital, immediately consumable nature of the software codebase and agree that the 14-day free sandbox evaluation was made available to you.
• Unjustified chargebacks or dispute filings claiming non-receipt or misrepresentation will be contested with full repository access logs, Git push timestamps, and sandbox delivery records.

4. Pre-Purchase Inquiries

If you have any questions regarding dependencies, software integrations, or package capabilities, contact our team at [email protected] before ordering. We are happy to walk you through configuration steps or custom TV/Web port compatibility.